Trauma Sales Manager

Job Description

The Trauma Sales Manager position is a sales management position tasked with growing Arthrex’s trauma line. The Trauma Sales Manager will cover the greater Washington DC metro area and work in conjunction with the territory managers to set meetings, conduct demonstrations, and grow the Trauma business. The Trauma Sales Manager will have authority to manage both material and personnel resources in order to optimize sales growth in a cost-effective manner. They will be the territory manager’s first point of contact with questions regarding sales tactics and implementation. Will report directly to the Vice President of Sales. The Trauma Sales Manager is responsible for interacting and managing all aspects of the customer groups, which may include members of large hospital systems/IDNs/GPOs, teaching, city, and community hospitals. The manager will manage the business ethically and adhere to all applicable hospital guidelines including ADVAMED http://advamed.org/

Responsibilities

• Optimize sales/sales growth in the hospital/surgery center accounts in their geography.
• Supervision of all territory managers, associate sales representatives, and specialty reps in their given geography.
• Management of numbers and opportunities in the company’s CRM
• Quota management
– Devising and implementing a plan to hit Trauma sales quotas in their accounts.
– Usage of AXIS and specifically the “opportunity” aspect of AXIS for sales pipeline management.
• Surgeon Skill Development – Manager is involved in the coordination of labs with customers in his/her geography and preferably be in attendance for surgical skills training both locally and at our headquarters in Naples, FL.
• Time management
– 7:30a.m. – 5:30 p.m. is considered a standard workday
– 95% of the time to be spent in the field with customers/reps in O.R./office accounts.
• Inventory – must assist the Supreme operations team with territory audits and make
inventory reconciliations go smoothly.
• Trauma Manager must own the operations side of their business and monitor the Trauma assets for their geography.
• Quarterly sales meetings with sales reps as a group to discuss sales strategy, results, new products, sales issues, etc.
• Quarterly meetings with the Vice President of Sales to discuss sales performance, sales
strategy, and operations.
• Product Knowledge – should be an expert in all product areas with which they have
management responsibility.
• Sales Support – provide both case coverage and sales appointment support for territory
managers.
• Maintain consistency across geography with regards to products, pricing, service, etc. If
necessary, communicate with other sales managers to maintain this same consistency.

Skills & Qualifications

• Analytical – Synthesizes complex or diverse information.
• Thorough – Demonstrates attention to detail.
• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions;
uses reason even when dealing with emotional topics.
• Project Management – Communicates changes and progress.
• Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills.
• Oral Communication – Speaks clearly and persuasively in all situations; listens and gets clarification.
• Written Communication – Writes clearly and informatively; varies writing style to meet needs; able to read and interpret written information.
• Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Business Acumen – Understands business implications of decisions.
• Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Judgment – Exhibits sound and accurate judgment; includes appropriate people in decision-making process.
• Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Demonstrates commitment to the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies and procedures.